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The Welsh Language (Wales) Measure 2011 makes Welsh an official language in Wales. This means it must be treated no less favourably than English.

The Welsh Language Standards were published by the Welsh Language Commissioner. They are a set of legally binding requirements which apply to Welsh Government since 30 March 2016.

The compliance notice that was issued to Welsh Ministers on 30 September 2015 sets out which standards apply to the Welsh Government. Planning and Environment Decisions Wales must comply with the standards in respect of all work undertaken on behalf of the Welsh Ministers.

In the spirit of the measures, to establish rights and freedoms for the users of the Welsh language, we will endeavour to comply with the Welsh Language Standards in all our work with the public in Wales, whether legally required or not. 

If we fail to provide a Welsh language service, or if anyone is unsatisfied with the standard of the Welsh language service we provide, they may make a complaint to the Welsh Language Commissioner.